{"id":135,"date":"2019-03-14T14:41:37","date_gmt":"2019-03-14T17:41:37","guid":{"rendered":"http:\/\/abet.com.br\/abet\/?page_id=135"},"modified":"2026-03-10T12:32:33","modified_gmt":"2026-03-10T15:32:33","slug":"duvidas-frequentes","status":"publish","type":"page","link":"https:\/\/abet.com.br\/abet\/duvidas-frequentes\/","title":{"rendered":"D\u00favidas Frequentes"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ background_image=”https:\/\/abet.com.br\/abet\/wp-content\/uploads\/2019\/03\/98bd2e_63b90c5e7a254a1f8102f391a5c47a75_mv2-1.png” custom_padding=”||160px” bottom_divider_style=”ramp2″ bottom_divider_color=”#efefef” bottom_divider_height=”70px” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ Section” _builder_version=”4.16″ background_color=”#efefef” custom_padding=”0|0px|54px|0px|false|false” border_color_all=”#dee3e8″ border_width_top=”1px” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”0px||0||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|700|||||||” header_text_color=”#0c71c3″ header_3_font=”||||||||” header_3_text_color=”#6d6d6d” header_3_font_size=”18px” global_colors_info=”{}”]<\/p>\n

D\u00favidas Frequentes<\/strong><\/h1>\n

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[\/et_pb_text][et_pb_image src=”https:\/\/abet.com.br\/abet\/wp-content\/uploads\/2019\/03\/metlife_logo.png” align_tablet=”center” align_phone=”center” align_last_edited=”on|desktop” _builder_version=”4.16″ max_width=”17%” custom_margin=”-75px||-17px|700px” custom_padding=”0px||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”50px|||50px” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”0|0px|27px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”Como solicito um Reembolso?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.17.0″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Para solicitar reembolso de produtos \u00f3ticos e ortop\u00e9dicos, \u00e9 necess\u00e1rio enviar os seguintes documentos: Nota Fiscal, Receita e Formul\u00e1rio de Reembolso.<\/strong><\/p>\n

Solicita\u00e7\u00f5es por e-mail:<\/strong> Digitalizar nota fiscal, receita m\u00e9dica e carteirinha. Enviar para abet@abet.com.br;<\/a><\/p>\n

Solicita\u00e7\u00f5es por correio:<\/strong> Preencher Formul\u00e1rio de Reembolso, anexar nota fiscal e receita m\u00e9dica.
Enviar para o endere\u00e7o: Avenida Brigadeiro Luis Antonio, 2.696 conj.301 \u2013 Jardim Paulista \u2013 CEP:01402-000 \/ S\u00e3o Paulo-SP<\/strong>.<\/strong><\/p>\n

As solicita\u00e7\u00f5es de reembolso tamb\u00e9m poder\u00e3o ser entregues pessoalmente<\/strong> de segunda a sexta-feira das\u00a09h as 12h | 13h as 17h (exceto feriados)<\/strong>.<\/p>\n

<\/strong><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Qual o prazo para solicitar o Reembolso?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

O Prazo para solicitar o reembolso \u00e9 de at\u00e9 30 (trinta) dias<\/strong> da data da aquisi\u00e7\u00e3o.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Qual a data do cr\u00e9dito?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

Associado Empregado Ativo que solicitam reembolso:<\/strong> Para as notas\/cupons fiscais enviadas via e-mail, correio ou entregue na Abet entre as datas de 01 a 31 do m\u00eas vigente, ser\u00e3o analisadas e processadas no m\u00eas seguinte, conforme regra estabelecida pela ABET (Regulamento de Benef\u00edcios Item 6.4.11.2<\/strong><\/a>), os valores subsidiados ser\u00e3o creditados atrav\u00e9s de folha de pagamento do m\u00eas subsequente.<\/p>\n

Associado Aposentado, ex-empregado, pensionista e agregados que solicitam reembolso:<\/strong> Para as notas\/cupons fiscais enviadas de 01 a 31 do m\u00eas vigente, ser\u00e3o analisadas e processadas no m\u00eas seguinte, conforme regra estabelecida pela ABET.
(Regulamento de Benef\u00edcios Item 6.4.11.2<\/strong><\/a>), os valores subsidiados ser\u00e3o creditados em conta corrente banc\u00e1ria do titular no dia 07 do m\u00eas subsequente, mantenha seus dados sempre atualizados.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Qual a validade das receitas?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

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Produtos \u00d3ticos e Ortop\u00e9dicos:<\/strong> At\u00e9 06 (seis) meses, a partir da data de emiss\u00e3o.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Qual o Percentual de subsidio?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

Produtos \u00d3ticos :<\/strong> 50% do valor da aquisi\u00e7\u00e3o, limitado ao teto de R$ 150,00 (cento e cinquenta reais).
Produtos Ortop\u00e9dicos:<\/strong> 50% do valor da aquisi\u00e7\u00e3o, limitado ao teto de R$ 100,00 (Cem reais).<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Qual hor\u00e1rio de atendimento da ABET?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.17.0″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Hor\u00e1rio de atendimento de segunda a sexta das\u00a09h as 12h | 13h as 17h (exceto feriados)<\/strong><\/p>\n

.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_toggle title=”Como consultar os medicamentos que possuem subs\u00eddio?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

Para consultar a lista detalhada por medicamento\/produto, vide: Lista de Medicamentos<\/strong><\/a>\u00a0constante do portal da ABET.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Como consultar o extrato de utiliza\u00e7\u00e3o?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

Para consultar o Extrato de Utiliza\u00e7\u00e3o, no site ABET o associado dever\u00e1 acessar a \u00e1rea Acesso Restrito <\/strong>localizada no canto superior direito da p\u00e1gina e cadastrar login \/ senha.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Como consultar o Demonstrativo de Pagamentos?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.16″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

Para consultar o Demonstrativo de Pagamentos, no site ABET o associado dever\u00e1 acessar a \u00e1rea Acesso Restrito <\/strong>localizada no canto superior direito da p\u00e1gina e cadastrar login \/ senha.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Como solicitar segunda via de boleto?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.17.0″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Para consultar, baixar ou 2\u00b0 via do boleto, acesse o site da ABET<\/strong> na \u00e1rea\u00a0Acesso Restrito<\/strong> localizada no canto superior direito da p\u00e1gina e insira seu login \/senha.<\/p>\n

Lembrando que para os associados que tem e-mail atualizado em nosso cadastro, vai receber o boleto automaticamente via e-mail<\/strong>, antes da data do vencimento.<\/p>\n

Outra op\u00e7\u00e3o para retirar 2\u00aa via de boleto ABET vencido, o associado poder\u00e1 acessar o portal do Bradesco<\/strong>, na op\u00e7\u00e3o 2\u00aa via de boleto<\/strong> e pesquisar boleto por linha digit\u00e1vel, ou solicit\u00e1-lo atrav\u00e9s de nossa central de atendimento 08000 111 777<\/strong> de segunda a sexta-feira das\u00a0<\/strong>9h as 12h | 13h as 17h (exceto feriados)<\/strong><\/strong>.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Como consultar dentistas credenciados ao meu plano?” open_toggle_text_color=”#acc2e1″ closed_toggle_text_color=”#003879″ icon_color=”#acc2e1″ open_icon_color=”#acc2e1″ _builder_version=”4.17.0″ title_level=”h2″ title_font=”Open Sans|600|||||||” title_font_size=”18px” title_line_height=”1.2em” body_font=”||||||||” body_line_height=”1.6em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

Basta acessar o link: https:\/\/redecredenciada.metlife.com.br\/<\/a><\/p>\n

Inserir o tipo de plano, especialidade e regi\u00e3o em que deseja ser atendido.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Se\u00e7\u00e3o” _builder_version=”3.21.1″ background_image=”https:\/\/abet.com.br\/abet\/wp-content\/uploads\/2019\/03\/fundo_familia_abet.jpg” background_position=”top_left” custom_padding=”91px|0px|81px|0px|false|false” top_divider_color=”rgba(255,255,255,0.47)” top_divider_flip=”horizontal” global_module=”420″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_text_color=”#2ea3f2″ header_font_size=”42px” header_2_font=”||||||||” header_2_line_height=”1.2em” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#ffffff 0%|rgba(41,196,169,0) 76%” background_color_gradient_start=”#ffffff” background_color_gradient_end=”rgba(41,196,169,0)” background_color_gradient_end_position=”76%” custom_margin=”|||-10px” custom_padding=”10px|||15px” header_font_size_tablet=”30px” header_font_size_phone=”” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”20px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|tablet” border_radii=”|15px|||” global_colors_info=”{}”]<\/p>\n

APROVEITE<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_text_color=”#ffffff” header_font_size=”32px” header_2_font=”||||||||” header_2_line_height=”1.2em” header_font_size_tablet=”24px” header_font_size_phone=”” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n

S\u00e3o diversos Benef\u00edcios
para voc\u00ea e sua fam\u00edlia<\/h1>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/abet.com.br\/abet\/contato\/” button_text=”Seja um Associado ABET” _builder_version=”4.16″ custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#2ea3f2″ button_bg_use_color_gradient=”on” button_bg_color_gradient_stops=”#2b87da 0%|#2ea3f2 100%” button_bg_color_gradient_end=”#2ea3f2″ button_border_color=”#2ea3f2″ button_border_radius=”5px” button_font=”||||||||” button_use_icon=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#2ea3f2″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ custom_margin=”||” custom_padding=”0|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_2_font=”||||||||” header_2_text_color=”#003879″ header_2_font_size=”20px” global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_2_font=”||||||||” header_2_text_color=”#003879″ header_2_font_size=”20px” global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

D\u00favidas Frequentes Para solicitar reembolso de produtos \u00f3ticos e ortop\u00e9dicos, \u00e9 necess\u00e1rio enviar os seguintes documentos: Nota Fiscal, Receita e Formul\u00e1rio de Reembolso. Solicita\u00e7\u00f5es por e-mail: Digitalizar nota fiscal, receita m\u00e9dica e carteirinha. Enviar para abet@abet.com.br; Solicita\u00e7\u00f5es por correio: Preencher Formul\u00e1rio de Reembolso, anexar nota fiscal e receita m\u00e9dica.Enviar para o endere\u00e7o: Avenida Brigadeiro Luis […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_mi_skip_tracking":false},"yoast_head":"\r\nD\u00favidas Frequentes - ABET - Veja aqui as principais informa\u00e7\u00f5es<\/title>\r\n<meta name=\"description\" content=\"A ABET tira todas as suas d\u00favidas atrav\u00e9s desse link ou entre em contato no 0800-111777, de segunda a sexta-feira das 9h \u00e0s 17h.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/abet.com.br\/abet\/duvidas-frequentes\/\" \/>\r\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"D\u00favidas Frequentes - 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